LET'S TALK FINTECH

Unearthing the keys to innovation
SUMMARY

EP. 05 | THE INNOVATION COOKBOOK

We interview Benjamin Maxim, the Assistant Vice President of Digital Strategy and Innovation at MSU Federal Credit Union who started his career in innovation at the ground level - as a developer.  Our conversation spans how experimentation works in a large organization, various approaches Ben’s enacted through his role, and what’s next in fintech. 
TECHNOLOGY & INNOVATION PODCAST

SHOW NOTES

  • This week we’re switching gears to explore Fintech, so we spoke with Ben Maxim, the AVP of Digital Strategy and Innovation at MSU Federal Credit Union.
  • Ben Maxim admits that started his career in innovation at the ground level - as a developer. 
  • His hands on approach helped MSUFCU be early to the game in adopting its services to then emerging mobile technologies.
  • Ben is involved in organization's many innovation efforts - from facilitating pilot programs to his involvement in their innovation center, “The Lab.”
  • Andrew asks how Innovation in Fintech works, what role experimentation plays, and what’s coming next for Fintech. 
  • Entering his industry as a technologist gave Ben the foresight in some of his earliest decisions (as well as buy-in from his superiors) to explore rising technology - and it paid off. 
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