THE CHALLENGEThe California State University System receives over 800K applications each year. The system they use to process and manage these applications was over a decade old and due for a major overhaul. CSU engaged SF AppWorks to provide ongoing improvements and optimizations while being careful not to create production issues in a heavily utilized system.
We started with an audit to assess the system state, understand the architecture, and review overall code cleanliness and organization. Our main goal: to boost CSU's platform pre-Fall registration traffic.
We helped prioritize feature upgrades and bug fixes, organized a product roadmap, broke user stories into two-week sprints, and began fixing and upgrading reporting and registration tools with two-week production deployments.
Features and upgrades were built for versatile use on all devices, then rigourously tested before deployment. Code changes were documented and knowledge was transferred back into CSU for in-house maintenance.